Privacy Policy
Last Updated: 05.11.2024
Barclay Winter Audiology is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with New Zealand's Privacy Act 2020. By using our website and services, you consent to the collection and use of your information as outlined in this policy.
1. Information We Collect
We collect personal information to provide you with quality audiology services and to improve your experience with our website. This information may include:
Contact Information: Name, email address, phone number, and physical address.
Demographic Information: Age, location, and any information relevant to your hearing care needs.
Website Usage Data: Information about your use of our website, including pages visited, time spent on each page, and actions taken.
Technical Data: IP address, browser type, and other technical details to enhance site performance.
2. How We Collect Your Information
We collect information through:
Direct Contact: When you contact us via email, phone, or the contact form on our website.
Website Analytics: Using tools such as Google Analytics, Google Search Console, and tracking technologies to monitor website traffic and usage.
Advertising Tools: Collecting information through Google Ads, Meta Ads, and other advertising tools to optimize our marketing efforts.
Cookies and Tracking Technologies: Tracking tools and cookies that collect information about your visit to our website.
3. How We Use Your Information
We use your information to:
Provide and improve our services.
Communicate with you regarding appointments, services, and updates.
Personalise your experience on our website.
Analyse and optimise our website using tools such as Google Analytics and Google Search Console.
Deliver targeted advertisements through Google Ads and Meta Ads based on your interests and website interactions.
4. Disclosure of Your Information
We will not sell or lease your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: With third-party providers who assist in operating our website, conducting business, or servicing you, so long as they agree to keep this information confidential.
Legal Requirements: When required by law or to protect our rights, safety, and property.
5. Cookies and Tracking Technologies
Our website uses cookies to provide a better user experience. Cookies are small files stored on your device that help us analyse website traffic and track your site preferences.
Analytics and Performance: We use Google Analytics cookies to measure traffic and usage.
Advertising: Cookies from Google Ads and Meta Ads help deliver targeted ads based on your interactions with our website.
You can control cookie settings through your browser and can choose to disable cookies at any time. Disabling cookies may impact your experience on our website.
6. Data Security
We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Access: Request access to your personal information.
Correction: Request correction of any inaccurate information we hold.
Withdrawal of Consent: Withdraw your consent to the collection and use of your personal information (subject to legal or contractual restrictions).
To exercise these rights, please contact us at barclay@barclaywinteraudiology.co.nz or by phone at 06 650 7248.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices and services. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Barclay Winter Audiology
Email: barclay@barclaywinteraudiology.co.nz
Phone: 06 650 7248
Address: Unit 7/62 Munroe Street, Napier South, Napier, New Zealand 4110